Learn how to access the Editor and how different ‘roles’ can be defined to control access to content across the team. 

Logging In and Onboarding

You can log in to the interface using either your social accounts such as Facebook, Twitter, Google, and LinkedIn, or with the username that your administrator has created for you.

To log in to your account, perform the following steps:

  1. Open the link provided by your administrator.
  2. Perform one of the following steps:
  • Use the credentials shared by your administrator and enter your username and password, and click Login.
  • To log in using your social account, click on one of the social media icons and authorise your account.

Result: Either the Workspace panel or the Planner panel is displayed, depending upon the homepage setting.

Troubleshooting Login Issues

If you are unable to log in to the interface, try one of the following methods:

  • If "No roles assigned. Contact an admin!” error message is displayed, contact your administrator. The administrator must add the required permission for your account.
  • If "Authentication failed ” error message is displayed, either try re-entering your password or click Forgot password?. Clicking on Forgot password sends an email to your login ID to reset the password. The login ID could be your employer provided ID.


Any member who has ‘admin’ level access can define different roles for the team. Each role can be customized to allow or restrict privileges on the story editing interface. For example, a ‘Guest Contributor’ role can have access to create stories and submit for review to an ‘Editor’. An ‘Editor’ role can have the authority to reject or publish the story.