Overview

Sage AI now uses a request-based billing model designed to make AI usage simpler, more predictable, and easier to monitor across your organization.

Instead of tracking AI usage through tokens, every supported Sage AI action is counted as an AI request. This provides greater transparency into usage while making it easier to understand your monthly AI consumption.

Note: The previous token-based billing model is being deprecated. Existing customers will be migrated to the new request-based model. Your Customer Success Manager (CSM) will reach out with more information regarding the transition and your applicable plan.

How AI Requests Work

For standard Sage AI capabilities, one AI action equals one AI request.
For example, generating a headline, translating a story, or requesting related articles each consumes one AI request.

Your monthly AI request quota is shared across all users within your organization.

Future Enhancements

Certain advanced AI capabilities introduced in the future may consume more than one AI request depending on their complexity. Any such changes will be communicated before they become available.

Sage AI Plans

Quintype offers three Sage AI plans designed to support publishers of different sizes and publishing volumes.

Freemium

Ideal for publishers exploring Sage AI.

Includes:

• 1,500 AI requests per month
• Content Generation
• Also Read Recommendations
• Section & Tag Recommendations

Starter

Designed for growing digital publishers.

Includes:

• 45,000 AI requests per month
• Everything included in Freemium
• AI Translation
• Entity Recommendations
• Custom AI Prompts
• AI Summary
• One-click AI
• Custom Code Analysis for Page Builder

Recommended for publishers producing up to approximately 3,000 stories per month.

Pro

Built for high-volume enterprise newsrooms.

Includes:

• 120,000 AI requests per month
• Everything included in Starter
• GameType (AI-powered quiz generation and engagement capabilities)

Recommended for publishers producing up to approximately 8,000 stories per month.

Feature Availability

Understanding the AI Usage Dashboard

You can monitor your organization's AI usage directly from Bold CMS.

Navigate to: Billing → AI Usage

The dashboard provides real-time visibility into your organization's AI consumption.

CMS Consumption: Displays the total AI requests consumed by the current CMS.

Monthly Request Quota: Shows the total number of AI requests available under your organization's subscription plan.

Organization Usage: Displays the combined AI requests consumed across all CMS instances within your organization.

Exhaustion Date: Shows the date when your organization exhausted its monthly AI request quota, if applicable.

Overage Activation Date: Displays the date overage access was enabled by your Customer Success Manager. This resets automatically at the beginning of each billing cycle.

Dashboard Tips

• The dashboard displays usage for the current billing period by default.
• Filter usage by date range to review historical consumption.
• View AI Requests by Feature to understand which Sage AI capabilities are used most frequently.
• View AI Requests by Stories to identify stories utilizing AI-assisted features.

What Happens When the Monthly Quota Is Reached?
Once your organization's monthly AI request quota has been exhausted, Sage AI features will be unavailable until:

• the next billing cycle begins, or
• overage access is enabled by your Customer Success Manager.

If uninterrupted AI access is required, please contact your Customer Success Manager to discuss available options.

Frequently Asked Questions

• What is an AI request?
  An AI request represents a single supported Sage AI action, such as generating a headline, translating content, or requesting recommendations.
   
• Is token-based billing still available?
  No. Sage AI is transitioning to a request-based billing model. Existing customers will be migrated as part of this rollout.
   
• Is the monthly quota shared?
  Yes. The monthly AI request quota is shared across all users and CMS instances within your organization.

Can I upgrade my plan?

Yes. If your organization requires additional AI requests or advanced Sage AI capabilities, please contact your Customer Success Manager to discuss the available plans.

Need Help?

For questions about Sage AI billing, usage, or plan upgrades, please reach out to your Customer Success Manager or contact the Quintype Support team - [email protected]